Kevin Clear

About Me

Hello! My name is Kevin Clear. Welcome to my professional resume page! Here you will find additional details that does not fit on my resume. This includes work experience, skills, and certifications. I plan to eventually add blog posts and fill in a subpage with my personal projects.

I was born and raised in Miami, Florida and pursued an education in Information Technology. I graduated with my B.S. in 2017 from Florida International University. Shortly after graduation, I moved to the San Francisco Bay Area where I worked at Google for two years as part of their IT Residency Program. At the start of the pandemic, I graduated to a remote role as an IT Generalist with Calico Life Sciences, an Alphabet company. After almost 2 years with Calico, I relocated to Austin, TX and returned to Google as a Technical Solutions Engineer and soon after, Site Reliability Engineer for Google's Production Security Disaster Response team. Recently, I was affected by the major tech layoffs in early 2023 and am currently open to work.

  • Age 28
  • e-mail [email protected]
  • Phone (305) 979-0568
  • Current Residence Austin, Texas, 78735, United States of America
  • Relocation History South Florida, North California, Central Texas

What I Do

Technical Support

World class, hands-on, executive level troubleshooting and technical experience with a wide spectrum of hardware and software configurations. Provisioned, monitored, and supported on-premise and cloud-based high performance computing projects including configuring clusters, authentication, storage, and virtual machines.

Global Scale

Supported all Google employees across the globe on a variety of issues on all corporate platforms including ChromeOS, macOS, Windows, Linux, Android, and iOS operating systems. Provided support through multiple channels: in-person, tickets, telephone line, and remote video-chat support sessions.


Graduated at Florida International University with a Bachelor's of Science in Information Technology in 2017. Continued my learning in the field by attending the Ultimate Go course and obtaining certifications with Google, Apple, and Kaseya.

Cross-Team Collaboration

Co-operated across multiple development teams within SRE that lead to creating new internal processes and supporting documentation. Designed and published projects that were published into production to increase overall reliability of Gmail services when performing bulk actions and assisted with facilitation of fault-injection testing across all service teams at Google.



Fun Facts

Happy Clients


IT Working Hours


Awards Won




Florida International University

B.S. in Information Technology

The School of Computing and Information Sciences was formed in 1987 from the former Department of Mathematical Sciences.

South Miami Senior High

Graphic Design

Graduated as Cum Laude with a specialization in Graphic Design and Illustration.


2022 - 2023

Site Reliability Engineer

Submitted over 600+ lines to production of Golang, server configs, and documentation. Responsible for backend design, service implementation, and code changes introducing compatibility of a new RPC service in a sister-team’s codebase.

2021 - 2022

Technical Solutions Engineer

Managed the Google Workspace customer issues through effective diagnosis and resolution. Worked with multiple Product, Engineering, and SRE teams to find ways to improve the supportability and drive high-quality production.

2020 - 2021
Calico Life Sciences

IT Generalist

Assisted CEO Arthur D. Levinson with personal conference room setup, All-Hands operations, and provided live support during VIP video calls. Managed 400+ macOS and iOS company devices. Pushed policies, MDM configuration profiles, and Python automation scripts. Responsible for design and implementation of company-wide rollouts of macOS Big Sur and Google Chrome Enterprise. Utilized GCP to build a secure, open-source web application to upgrade existing spreadsheet-based inventory system. Provisioned, monitored, and supported Calico’s on-premises and cloud-based high performance computing clusters, storage, virtual machines, and projects.

2018 - 2020

IT Resident

IT Residents are the go-to people for Googlers' computer hardware and software needs. Provided frontline user support for all of Google's internal tools and technologies to the global workforce via tickets, chat, e-mail, telephones, and remote video support sessions.

2015 - 2018
Geek Squad

Advanced Repair Agent

Performed remote diagnostics, ordered parts, and documented repairs of wide variety of electronic devices. Performed hardware repairs on laptops, desktops, and all Apple mobile devices. Provided software services such as operating system reinstallations, virus removals, tune-ups, e-mail configuration, and data backups.

Technical Skills

Executive VIP Support


Jamf Pro / MDM




Web + Graphic Design


Coding Skills

Go Programming Language













  • Apple Business Manager
  • Jamf Pro
  • Digital Design
  • System Administration
  • Time Management
  • Communication
  • Problem-Solving
  • WFH
  • Flexibility


Google Cloud Professional Collaboration Engineer

March 2022-March 2024

Google Workspace Administration Specialization

January 2022

Apple iOS Certified

Credential ID: 290450174
October 2015


SoundCloud Audio

SoundCloud Audio

Media Project 2

Detailed Project 2

Vimeo Video 1

Vimeo Video 1

Vimeo Videos
Media Project 1

Detailed Project 1

Mockup Design 1

Mockup Design 1

YouTube Video 1

YouTube Video 1

YouTube Videos


Austin, Texas

(305) 979-0568

Freelance Available

How Can I Help You?